Category: Fraud Management

Beneficial for Fraud and Risk Managers, Investigators, Analysts, Branch Managers, and personnel responsible for managing fraud; this one-day classroom session expands upon learnings from Front Line Risk. Attendees will explore emerging criminal technologies and tactics presenting various risk to credit unions. We will identify approaches to mitigate, investigate, recover, and resolve various frauds in a manner […]

Beneficial for MSRs, MSR Supervisors, Contact Centre Advisors, Lenders and Operational Personnel; this 4-hour virtual session enables staff to mitigate credit union reputation risk through an increased understanding of various mass marketing and electronic frauds. Attendees will learn techniques to identify high risk member transactions, conduct effective member interviews, and prevent member fraud loss – […]

Beneficial for MSRs, MSR Supervisors, Contact Centre Advisors, Lenders and Operational Personnel; this one-day classroom session enables staff to mitigate credit union reputation risk through an increased understanding of various mass marketing and electronic frauds. Attendees will learn techniques to identify high risk member transactions, conduct effective member interviews, and prevent member fraud loss – […]

This one-day session will be of benefit to CEOs, General Managers, Fraud, Risk, and Operational Managers. Industry professionals will discuss emerging frauds and strategies to mitigate the reputational and financial impact inherent with providing banking services. Speakers confirmed to date will include: RCMP Commercial Crime, Deloitte Canada, and CUMIS. The agenda will be updated as new presenters […]

A perennial leader on the Canadian Anti-Fraud Centre list of ‘Top Big Money Scams’, this fraud inflicts an average loss exceeding $50K and continues to gain traction through various social media channels. Increase your understanding of how this ever-evolving scam works, detect red flags, and best practices to implement at the front line.  Topics will include: […]

Online banking continues to be a favourite channel targeted by organized crime. Register today and ensure your CU manages various online frauds within industry standards. Topics will include: Industry protocol Incident management Best practices Vendor soutions Date & Time: Wednesday, September 12, 2024 10:00am – 11:00am MDT Cost (per connection): Enhanced Subscriber: $175 Basic Subscriber: […]

Online banking continues to be a favourite channel targeted by organized crime. Register today and ensure your credit union manages various online frauds within industry standards. Topics will include: Contributing factors Hacker tactics Security best practices Vendor solutions Date & Time: Wednesday, September 11, 2024 10:00am – 11:00am MDT Cost (per connection): Enhanced Subscriber: $175 […]

In this session we address the risk of vulnerable members falling victim to financial abuse by a trusted acquaintance, often a family member. We will identify tips to detect abuse, review PIPEDA amendments intended to help financial institutions address this scenario, and review options to manage this fraud in a manner to reduce both member […]

Bitcoin and Monero are just two examples of cryptocurrency highly sought after by criminal elements. Register today and learn the basic workings of cryptocurrency, associated scams, and tips to help your team detect and prevent incidents of crypto fraud.  Topics will include: Cryptocurrency 101 Associated scams System incidents Fraud detection tips Date & Time: Wednesday, May […]

It is no secret that organized crime consider social media channels as treasure troves, rich with the sensitive personal data of unwitting users and connected acquaintances. Lack of end user security and privacy savvy continues to enable the theft of personal data that is then sold on illegal markets, leveraged to enhance social engineering attacks, and […]

Consumers are hit almost daily with shady propositions looking to steal their hard-earned cash: exotic gems, international drilling, no hassle lenders, preferred escrows. Should your member provide the credit union an opportunity to chime in on a potential scam transaction, are you equipped to assist? Wish to gain awareness of online investigative tools to debunk scams, prevent […]

Since December 2023 alone, FINTRAC has levied fines to RBC, CIBC, and TD bank in amounts ranging from $1.3 Million to $7.5 Million, in part for failure to report fraud transactions suspected as being related to the commission or attempted commission of a money laundering or terrorist financing offence. In this session we will review FINTRAC […]