National Consulting Limited positions credit unions to offer the latest digital banking solutions by providing business management services, support, and oversight.
From contract negotiations to ongoing vendor management and billing oversight for Intellect Design Forge and CGI Digital Banking we enable credit unions to stay at the forefront of digital banking innovation.
This service includes:
- Comprehensive Vendor Management: Monitor service levels to foster strong vendor relationships.
- Contract Management: Oversight of contractual arrangements between credit unions and Central 1, Intellect Design and CGI for Digital Banking and related services.
- Contract Negotiations: Managing renewals and negotiations; coordinating legal reviews with a shared cost model benefiting participating credit unions by lowering overall costs.
- Invoice Validation: Validating and processing invoices, including pass-through charges.
- Leading Special Projects: Providing a shared cost model; on a fee-for-service, benefiting credit unions by lowering overall costs.
- Service Delivery Monitoring: Monitoring service delivery and representing credit union interests in regular service delivery management review meetings.
- Research and Evaluation: Review of new features, market trends, and any regulatory requirements to aid credit unions in making informed choices.
- Communication: Weekly newsletter update including information on compliance, reporting, enhancements to DNA Retail Banking Products.
- Helpdesk Support: Answering inquiries related to digital banking, providing informed assistance.
Please contact Kathy Gibbs (bio) at 639.709.9578 for additional information.
